1. Acceptance of Terms
By accessing or using PROTRAINA, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use the App.
2. Services Provided
PROTRAINA facilitates connections between independent trainers and trainees. We do not employ trainers, nor are we responsible for the services they provide. Our role is limited to providing a platform for interactions.
3. User Eligibility
You must be at least 18 years old to register and use this App. By using the App, you confirm that you meet this requirement.
4. User Accounts
- Users must create an account to access trainer or trainee services.
- You are responsible for maintaining the confidentiality of your login information.
- You agree to provide accurate and up-to-date information when registering.
5. Payment and Fees
- Trainees agree to pay the fees set by trainers for their services.
- Payments are processed through a third-party provider. We do not store payment information.
- We may charge a service fee for transactions conducted on the App.
6. Trainer Responsibilities
- Trainers must provide honest and accurate descriptions of their qualifications and services.
- Trainers are responsible for their schedules, pricing, and service quality.
- Trainers agree to comply with all relevant laws and regulations.
7. Trainee Responsibilities
- Trainees must ensure they are physically and medically fit before engaging in training sessions.
- Trainees agree to follow the instructions provided by trainers and act responsibly.
8. Cancellations and Refunds
Cancellation policies vary by trainer. Please review each trainer’s policy before booking. Refund requests are subject to the individual trainer’s terms and conditions.
9. Code of Conduct
- Communicate respectfully and professionally.
- Not engage in any form of harassment, abuse, or discrimination.
- Use the platform for lawful purposes only.
10. Limitation of Liability
PROTRAINA is not responsible for any injuries, damages, or losses resulting from the use of our services. Trainers and trainees assume full responsibility for their interactions and activities.
11. Termination of Accounts
We reserve the right to suspend or terminate accounts that violate these Terms and Conditions.
12. Privacy Policy
Your use of the App is also governed by our Privacy Policy, which explains how we collect and use your data.
13. Modifications to Terms
We may update these Terms from time to time. Continued use of the App constitutes acceptance of any changes.
14. Governing Law
These Terms are governed by the laws of Connecticut, USA. Any disputes will be resolved in the courts of Connecticut, USA.
15. Contact Information
For any questions or concerns, please contact us at support@protraina.com.